Loren Baker has switched over to Yahoo! Publisher, and is recording his experiences.
“Search Engine Journal has decided to take the plunge to go 100% YPN in order to get an honest feel of the system, its performance, ease of use and customer service.”
Loren echos what many say about relevancy, which, at times, can be a little on the irrelevant side. However, get this:
“Monday evening I sent off an email to Margaret Holland, my customer representative at Yahoo Publisher Network (Margaret appears in this video about YPN which I recommend that all bloggers & publishers take the time to view).
Ms. Holland shot me back an email early that morning stating that the relevancy problem had been fixed and she would be monitoring Search Engine Journal throughout the day to enhance the contextual targeting. Now that my friends is excellent and swift customer service!”
That’s pretty impressive. To be fair, Google Adsense have always treated me well, but it would be nice to get that level of contact and assistance.